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Pre-Conference Seminars

Monday, June 16, 2008
8:30 a.m - 4:30 p.m.


Enhance your educational experience by signing up for a NonStop-related pre-conference seminar. Registration of $550 ($450 for ITUG members) includes course materials and lunch. The seminars last the full day and delve deeply into the following topics:

Consider broadening your HP knowledge by attending one of these pre-conference seminars:

NEW! Get a sneak peek at a few of the pre-conference seminars by registering for these Webcasts.

 

 

Title: Active/Active Systems: Theory and Practice
Speaker: Bill Highleyman, The Availability Digest
Level: Intermediate

Active/active systems achieve extreme availabilities (literally, seconds of downtime per year). This seminar explains why these systems can obtain such high availabilities and how such systems are built. Fundamental to active/active systems is the need to keep database copies in synchronization. The data-replication engines that perform this function are explored in detail with examples of available products. Active/active systems are compared to cluster technology. Several examples of successful active/active implementations currently in production are described.

Objectives:

  • Understand the availability theory behind active/active architectures
  • Learn how to configure an active/active system
  • Be aware of the additional advantages of active/active systems
  • Understand the advantages of active/active systems over clusters
  • Study current successful installations in production.

Who Should Attend: System architects or IT management. Usually, this group is responsible for system availability and budgeting.

Why Should People Attend?

  • Active/active systems can save enterprises significant expenses by virtually eliminating the costs of downtime
  • With active/active systems, the workload to back up large data sets and to use these backups to bring up a backup system is greatly reduced or eliminated
  • There are no training manuals on this topic. It is much too new.

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Title: Challenges and Solutions for 24x7 Continuous Availability and Unlimited Scalability in Mission-Critical HP NonStop Environments
Speaker: Glenn Goodrich , GoldenGate
Level: Intermediate

Unimpeded 24x7 access to real-time information is what today's users of critical business systems have come to expect, placing tremendous pressure on the IT organization to put architectures and solutions in place to meet that need. This presentation provides an in-depth, practical look at high availability and performance scalability technology challenges for NonStop environments. Attendees will walk through three systematic views for high availability:

  1. Active system states that are subject to performance, response time, and scalability/load balancing issues;
  2. Unplanned outages caused by data-level or system-level failures; and
  3. Planned or “scheduled” outages which are taken for any combination of application, database, and/or hardware upgrades, migrations, or maintenance activities.

The presenter will discuss ways to better understand and differentiate solutions for each of those three availability states, including synchronous vs. asynchronous replication and even options for conflict detection and resolution in dual-active implementations. Real-world customer best practices examples and product demonstrations will further illustrate this session.

Objectives:

  • Understand and differentiate high availability solutions
  • Better understanding of challenges and solutions for active/active implementations
  • Architecting solutions that enable zero-downtime system migrations, file partitioning, and database migrations

Who Should Attend: Attendees of this session may include key individuals responsible for projects involving high availability solutions. Usually, this group is responsible for solutions for disaster tolerance, zero-downtime operations, business continuity however, they may also perform data integration across other platforms.

Why Should People Attend?

  • The cost of data loss or application downtime due to either planned or unplanned outages varies from thousands of dollars to millions of dollars per hour. Planning the best implementation solution can change your business uptime from a 99% to 99.999% which saves more than three days of unexpected unavailability.
  • This seminar provides points of discussion among the attendees to share real-world challenges and practical solutions. The presentation includes customer testimonials and case studies that cannot be found in any manual.

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Title: Quick Introduction to HP NonStop Server Fundamentals
Speaker
: Goon-Loong Liew

This seminar provides an introduction to HP NonStop server architectures and to the system software that makes them reliable, scalable, open, and fast. It describes goals that have governed and are continuing to govern the evolution of these systems, and it reviews Nonstop server application, database, and operations environments.

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Title: Quick Introduction to NonStop SQL/MX Database for SQL/MP Users
Speaker
: Rick Comfort

This overview of SQL/MX, includes system catalog, system schemas, definition schema and its metadata tables, user catalogs and schemas, tables, indexes, etc. Attendees will become familiar with the SQL/MX Data Definition statements to create, alter, drop objects such as catalogs, schemas, indexes, views, constraints, etc. and some of the SQL/MX utilities, such as, DUP, INFO, import, migrate, MODIFY, mxtool, POPULATE, PURGEDATA, and RECOVER. In addition, they will learn how to use Grant and Revoke statements to set up access privileges on a table, view, or stored procedure.

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Title: Quick Introduction to SOA/Web Services on NonStop
Speaker
: Serg Koren

This seminar will introduce attendees to the technology that is SOA (Service Oriented Architectures), what it is, and how it works. Once the concepts are introduced you will learn how SOA can be used on NonStop servers, including the available tools and techniques for creating new implementations as well as upgrading existing applications to SOA. Additionally, attendees will have the opportunity to work on a simple lab using NonStop SOAP to "wrap" an existing application to SOA.

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Title: Quick Introduction to NonStop Enterprise Plugins for Eclipse
Speaker
: Terry Gunter

This seminar will introduce Eclipse and the HP NonStop Enterprise Plug-in for Eclipse (EPE) to attendees. Participants will get the chance to add code to supplied programs in C, pTAL, or COBOL, then compile and link edit them on a workstation using Eclipse and EPE, and transfer the executables to an Integrity NonStop for execution. The participants will be able to explore features of EPE such as the Debug and Release configurations.

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Title: A Survey of Virtualization Technologies
Speaker: Ken Moreau
Company: HP

This seminar surveys the virtualization technologies available in the industry today, including servers, storage, and networking. 

Server virtualization includes hard partitioning, soft (virtual) partitioning, micro-partitioning, and resource partitioning. Storage partitioning includes comparing host-based and storage-based RAID, a discussion of multi-pathing and redundant components across the entire path from the host to the disk, data management across storage tiering, storage virtualization inside a single cabinet and between cabinets, as well as shared file system virtualization. Network virtualization includes subnetting, a discussion of multi-pathing and redundant components, namespace management and address failover.

Attendees will learn the common functions of virtualization for the products available from all of the major vendors, discovering similarities and differences. The seminar will cover the common functions that all of the virtualization technologies perform and show similarities and differences on each platform. Moreau will place an emphasis on management of virtualization and compare it to managing non-virtualized environments. Finally, the seminar focuses on the business problems that can be solved by virtualization and how to match different technologies to specific business requirements.

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Title: Discover the Best Practices of ITIL v3
Speaker: Abbey L. Wiltse
Company: ITpreneurs 

Discover the best practices of ITIL v3. This how-to seminar is designed to introduce the IT Service Management (ITSM) process objectives, activities, relationships, benefits, and critical success factors needed to achieve ITIL success. We'll explore ITSM and its contribution to demonstrable IT service value. This seminar will help you better understand what others have done to define, document, and obtain a return on investment from ITIL.

Who Should Attend: Senior IT and business executives, IT executives, process owners, process implementation team members, IT management and staff, project managers, and others interested in learning about IT service management or responsible for the successful implementation of ITIL processes.

Outline

•  Introduction to ITSM

  • ITIL History
  • ITIL Description
  • Value of ITSM to the Business
  • Need-To-Know ITSM Concepts
  • ITIL v2 versus v3

•  ITIL Landscape

  • Transforming IT - Linking IT to the Value Chain
  • Translating ITIL Terms into Common English
  • Mapping ITIL Processes to Business Objectives and Functions

•  ITIL v3 Service Lifecycle Processes

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement (CSI)

•  Successful Process Establishment

  • Debunking Popular ITIL Urban Legends
  • Understanding Best Practices
  • Process Planning and Implementation Concepts
  • Setting the Stage for Successful Process Implementation
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Title: EVA Management Utilities, Techniques, Tips and Tricks
Speaker: Gary McCready
Company: JRI-America

This seminar is designed for the storage administrator who has already started managing their HP EVA environment but desires to use the various utilities that can make their EVA management more effective and productive. The seminar will also cover a variety of documented and undocumented tools and techniques, including what you may request from your HP support organization.

The course will include downloadable scripts and examples, and will also feature live demonstrations of selected techniques. Students are encouraged to share their EVA management techniques and experiences.

Content Outline:

Overview and review of EVA Management

  • Why an EVA
  • EVA Versus…
  • Limitations and best practices

CommandView EVA usage and Limitations

  • Naming and documentation recommendations
  • VDISK management
  • Correct EVA Sizing and tools

SSSU Script language and script files

  • Basic SSSU usage and commands
  • Changes with CommandView 6.0
  • Scripting and comparing SSSU files
  • Saving SSSU output in a database

SAN Switch management and monitoring

  • SAN switch management basics
  • Port and zone naming recommendations

Replications Solution Manager (RSM) introduction

  • RSM GUI usage
  • RSM Job command language and limitations
  • RSM CLUI scripting
  • RSM Host agent usage

Continuous Access (CA) usage

  • CA review of operations
  • CA monitoring
  • Disaster recover and testing using CA
  • CA Network issues

EVAPerf Usage

  • How EVAPerf works
  • Usage via Perfmon
  • Usage via Excel
  • Usage via TLViz
  • Usage via MRTG

Monitoring your EVA with MRTG

  • Basic MRTG usage
  • Monitoring SAN Switch usage
  • Monitoring and alerting on your WAN links

EVA Multipathing tools and techniques

  • Mutlipathing options and examples using Windows, Linux, OpenVMS, AIX and other operating systems
  • Validation and monitoring of paths using utilities and scripts

Driver and Firmware updates

  • Determining supported driver and firmware levels
  • Methods of determining installed versions
  • Methods of rolling out updates
  • Documentation tips

HP EVA monitoring with ISEE

  • Correct ISSE setup
  • Associated tools
  • Monitoring best practices
  • Call logging recommendations with HP.
  • Contract recommendations.

HP Tools and reports

  • Installation reports
  • Troubleshooting reports
  • HPCC and San Visualizer
  • Host-Based tools
  • Contractual Services

Case studies, war stories, and roundtable discussion

Objectives:

  • Attendees will understand the full suite of tools available to them for EVA management
  • Attendees will be able to script EVA management tasks using several utilities and languages
  • Attendees will be able to better organize and document their San Environment through the use of naming conventions
  • Attendees will be able to choose the best monitoring techniques for their SAN and EVA environment
  • Attendees will gain valuable real-life management knowledge through the discussion of case studies.

Who should attend: Attendees of this session may include SAN managers who are experienced using other SAN arrays, or managers who have started managing an HP EVA. Usually, this group is responsible for Storage Area Network Management. However, they may be systems administrators who provide storage support as part of their system administration duties.

Why should people attend?

  1. This seminar will demonstrate the use of provided EVA tools for functions that might normally require the use of purchased third-party products.
  2. The techniques in the seminar can be used to reduce the amount of time needed to both manage and monitor the EVA, and can reduce the amount of time needed to resolve issues.
  3. This course will present materials that are collectively in no training manual or class, and will explain the correct situations in which to use each technique or tool.

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Title: Hands-On Troubleshooting and Security at Packet-Level
Speaker: Laura Chappell
Company: Protocol Analysis Institute, LLC

Bring your laptop to pre-loaded with Wireshark to complete a series of hands-on lab exercises focused on troubleshooting network performance and securing network communications. During the troubleshooting portion of this course, attendees learn to gauge and interpret latency, packet loss, congestion, and configuration faults. During the security portion of this course, students examine network reconnaissance processes, insecure applications, a botnet infection, failed virus detection tool update, and more.

All students receive the new Laura's Lab Kit v8 DVD that contains all the trace files needed for the course, voice-over-video courses, additional tools for analysis, and numerous course supplements.

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Title: Using OpenVMS Clusters for Disaster Tolerance
Speaker: Keith Parris
Company: HP

This seminar describes how to use OpenVMS Cluster technology to provide disaster tolerance for the IT operations of a business, where disaster tolerance is defined as the ability to continue operating, uninterrupted and without data loss, despite a disaster to the extent that it causes loss of an entire datacenter site.

World events have raised the awareness of many businesses about the increased risk of disasters and the need to put sufficient provisions in place ahead of time so that IT operations can survive a disaster and continue functioning.

This seminar is aimed at assisting those who are considering or planning to implement a disaster-tolerant OpenVMS cluster or those who have one in place and need to know more about operating and managing it. This material includes real-life examples based on years of experience from sites which have built and operated disaster-tolerant clusters in real-world situations.

Content Outline:

  • Terminology: High Availability, Fault Tolerance, Disaster Recovery, and Disaster Tolerance
  • Foundational Elements Required to Achieve Disaster Tolerance
    • Multi-Site Clusters
    • Inter-Site Links
    • Management, Monitoring, and Control
    • Quorum Schemes
    • Data Replication, including Host-Based Volume Shadowing and Continuous Access
  • System Management Techniques
  • What to Do When a Disaster Occurs
  • Long-Distance Considerations
  • Real-Life Examples
  • Business Continuity

Objectives:

  • Learn the differences between high availability, fault tolerance, disaster recovery, and disaster tolerance
  • Learn what basic foundational elements must be present in order to achieve disaster tolerance
  • Learn how a disaster-tolerant OpenVMS Cluster is built and used, from the feasibility study stage through planning, design, implementation, and operation
  • Learn how OpenVMS Clusters have survived real-life disasters
  • Learn how disaster tolerance fits into the overall field of business continuity

Who should attend: Attendees of this session may include OpenVMS configuration architects and OpenVMS system managers (but might also include disaster recovery or business continuity experts who are responsible for a set of IT operations which include the use of the OpenVMS platform). Usually, this group is responsible for configuration planning as well as day-to-day operation of OpenVMS Cluster configurations; however, they may also perform future configuration design duties, consult with application developers on how best to take advantage of an OpenVMS Cluster configuration, and provide disaster recovery and business continuity expertise.

Why should people attend?

  1. With 24x7 operations and the Internet, downtime is getting more and more expensive. This, coupled with increased risks due to conflicts and terrorism, mean businesses have a great deal to lose if a disaster strikes. Many insurance companies raised rates after 9/11, particularly in high-risk areas, and a solid disaster tolerance capability can save on insurance costs as well as reducing the risk of loss to the business in the event of a disaster.
  2. Many customer sites are doing datacenter consolidation to fewer sites, but then setting up a disaster-tolerant configuration across the consolidated sites. Datacenter consolidation can lower facilities and personnel costs, but then it is important to mitigate the risk and exposure of having fewer sites by taking advantage of disaster tolerance to prevent disruption of business if one of the sites gets taken down from any of a variety of causes.
  3. There exist no training manuals on this topic at present. One can learn by doing, but as some companies have found to their discomfort, making mistakes when a disaster occurs as a result of a lack of understanding or training can result in loss of valuable data and a large negative impact to the business as a result.

 

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